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Temporary Changes to Family Health Clinic Laboratory Hours and Services

Effective May 17, 2025, lab draws will be available Monday through Friday from 6:00 a.m. to 1:00 p.m. by appointment only. Additionally, we can only accept lab orders signed within the Epic medical record system used by University of Utah Health (UUH) and the ARUP Family Health Clinic.

Lab Services

Due to unexpected staffing shortages, we will temporarily reduce our lab hours and some lab-related services. This change is necessary to ensure we can continue to provide the highest-quality care under current circumstances.

We sincerely apologize for any disruption this may cause. Please consider other University of Utah lab locations during this time. Click here and filter by “Labs” for a full list of their locations.

Note: Labs drawn at University of Utah locations are not free, and your insurance will be billed for those laboratory services. No-cost labs are only processed at ARUP Family Health Clinic.

We provide comprehensive outpatient lab services in the Family Health Clinic (FHC). Lab services include phlebotomy, sample processing, point-of-care testing, and more. Lab services are available to for ARUP employees and their dependents. FHC Lab services offer:

  • Testing by appointment only
  • No-cost laboratory testing
  • Test results available in MyChart

Schedule an appointment by calling: 801-584-5144, option 5

Specimen Collection

Some specimens and samples may be collected outside of the lab, including:

  • Timed urine specimens
  • Stool specimens
  • Salivettes (e.g., for cortisol testing)
  • Stones (e.g., kidney stones)

These specimens must be returned to the FHC Lab during clinic hours.

All specimens must be properly labeled with:

  • Patient’s full name
  • Patient’s date of birth
  • Collection date and time

The clinic's medical director may approve samples not listed above in special circumstances, but the lab cannot accept any such specimen without prior approval.

Genetic Testing

Genetic tests performed by ARUP’s central facility can be completed with a valid provider’s order and a letter from a genetic counselor stating that the test is clinically appropriate. The sample must be collected at the FHC to avoid charges.

Testing that does not satisfy these requirements must be collected and completed at another lab at a cost to the individual.

Exception: Noninvasive prenatal testing for aneuploidies will be covered if the sample is collected and processed at the FHC Lab AND has been ordered by a genetic counselor.

For more information, download Noninvasive Prenatal (Cell-Free DNA) Testing for Aneuploidy for ARUP Employees/Spouses/Dependents.

NOTICE: The FHC Lab cannot collect or process any genetic testing that is not entirely performed at ARUP’s central facility.

STAT Requests

The Family Health Clinic Lab is not a STAT lab.

STAT lab requests must go through the University of Utah Hospital Outpatient Lab to ensure timely results.

Lab Testing Requirements

We can no longer accept lab orders from external providers. All lab orders must originate internally through the University of Utah within the EPIC medical record system.

Testing Limitations

Some tests may not be processed by the FHC Lab, including nonroutine labs such as some genetic and esoteric tests.